A New Experience for You and Your Pet.
The Vetwell team offers high-quality, transparent, and technology forward care in Waterdown, Ontario.
We’re an open concept animal hospital.
Founded on the principles of comfort, connection and transparency, our innovative open-concept animal hospital is designed to foster sense of connection and collaboration between pets, their families, and their healthcare team.
Our story begins with a vision to transform the traditional veterinary visit into a collaborative, transparent, and stress-free experience for both pets and their people. By allowing you to be as involved as you'd like to be in the diagnosis and treatment of your pet, we ensure that you're a part of your pet's health journey every step of the way.
Our facilities are equipped to offer comprehensive care for a wide range of pets, including dogs, cats, ferrets, rabbits, hedgehogs, and other pocket pets and exotics.
The Vetwell Approach
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Hospital Design
Designed for comfort, built for care.
Vetwell's hospital features a lounge-style reception, transparent treatment areas, and even a lookout into our surgery suite. With amenities like a kids' playroom, dedicated comfort room, and a signature mezzanine overlooking the hospital, we offer an experience that prioritizes the well-being of pets, their families, and the care team as a whole.
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Technology
We're deepening our connection with you, not dialling it down.
Our use of technology allows us to keep our focus where it matters - on your pet’s health and happiness. From Canada's most comprehensive 24/7 telemedicine, Vet.Wise, to seamless online scheduling, our digital suite simplifies healthcare for pets and their owners while enabling our team to deliver more personalized, effective care.
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Staff Wellness
Healthy teams, exceptional care.
In an industry facing a labour crisis and record levels of burnout, Vetwell stands apart by prioritizing team wellness. We understand that delivering an elevated level of veterinary service starts with a solid, happy care team. From generous benefits to mental health support, we invest in our staff's well-being to ensure they can provide the best care possible for you.